Terms — Connect The Mind

Terms & Conditions

Welcome to Connect the Mind® and thank you for choosing our platform! Connect the Mind, LLC. owns and operates Connect the Mind, a streaming meditations therapy platform, which includes original compositions owned by Connect the Mind along with proprietary meditation recordings embedded into certain music for therapeutic sound frequencies. Connect the Mind is based in Los Angeles County, California. These Terms and Conditions (“Terms”) are the online rules and regulations for use of Connect the Mind platform. By agreeing to these Terms, you agree to abide by all said rules and regulations noted herein. Please read the Terms and Conditions thoroughly and carefully before agreeing to them.

GENERAL INFORMATION

Connect the Mind, LLC. owns and operates Connect the Mind (“Website,” “Browser,” “Platform”) located at www.connectthemind.com and Connect the Mind application (“App”). Connect the Mind (“Connect the Mind,” “we,” “us,” “our,” “Platform,” “our Platform”) Terms contain the terms on which we provide content to Connect the Mind’s users (“Users,” “You”) and any other services listed on the Website, through the App, and via all other delivery methods containing Connect the Mind content, product, or services (“Content,” “Product,” “Services”). Our Platform may be updated from time-to-time, and by registering for Connect the Mind or otherwise using any of Connect the Mind’s services, including all associated features and functionalities, websites and user interfaces, as well as accessing all content and software applications associated with our services or accessing any music or other content or material that is made available through Connect the Mind, you are entering into a binding contract with Connect the Mind, Inc.

Content on Connect the Mind is the copyrighted and/or trademarked material of Connect the Mind or Connect the Mind’s third-party licensors and suppliers. You are not authorized to use Connect the Mind Content other than outlined in these Terms in any way, shape, or form without the direct, explicit, written consent of Connect the Mind and/or said third-party licensors and suppliers. By agreeing to these Terms, you acknowledge that any use of Content without the direct consent of Connect the Mind is strictly prohibited.

These Terms apply to all Connect the Mind Platforms via any device. The term “device” applies to any device which is used to access Connect the Mind’s Platform, Services, and Content, including but not limited to computers, smartphones, tablets, watches, or any other device Connect the Mind is distributed on.

When signing up for Connect the Mind and agreeing to these Terms, you agree to be bound by these Terms and all applicable laws, rules, and regulations. You also promise that all information provided to Connect the Mind, via feedback or user registration information, is true and accurate. All correspondence, including questions, comments, concerns, or any other inquiries you may have regarding your use of Connect the Mind’s products or these Terms should be sent to our contact email address at help@connectthemind.com

At times, Connect the Mind may make changes to these Terms. Upon doing so, you will be notified as appropriate, either via email, pop-up, push notifications, or displaying the notice prominently elsewhere on the browser and/or application, and asked to agree to the revised Terms. If you do not agree with the new Terms when they become available, please contact us at help@connectthemind.com to terminate your account.

MEDICAL DISCLAIMER

The information provided on our site is intended for your general knowledge and is not a substitute for professional medical advice or treatment for specific medical conditions. You should not use this information to diagnose or treat a health problem or disease without consulting a qualified healthcare provider. Connect the Mind makes no guarantees and/or claims that the Products provide an absolute physical and/or therapeutic benefit. Please consult your healthcare provider with any questions or concerns you may have regarding your condition.

CONNECT THE MIND ACCOUNTS

Personal/General Connect the Mind Account

You can sign up for a Personal Connect the Mind Account (“Personal Account,” “User Account," “Web User”) on the Website or App in the relevant section of the platform. Personal Accounts are general accounts for any member of the public.

On the Browser, you will be required to submit your title (Mr., Mrs., or Ms.), first name, last name, date of birth, and email address. Upon entering the Website, you must go to “Change Settings” to set your password.

After downloading Connect the Mind’s App, you will be prompted to enter your email address and password. Once you do so, you will have immediate access to Connect the Mind’s App.

You are solely responsible for protecting your username and password information for your account and keeping it confidential. By agreeing to these terms, you acknowledge that you are solely responsible for the accuracy and content of your user information and you agree to keep it up to date.

Supervisor Account

A Supervisor Account (“Supervisor,” “Supervisor Account'') is an account specifically for healthcare providers/practitioners and/or health care payors/plans and is accessible only upon acceptance by Connect the Mind. To obtain access to a Supervisor Account, you must register as a supervisor on Connect the Mind registration page. Upon registering for a supervisor account, Connect the Mind personnel team will review the information provided and you will be notified of your acceptance or denial to be a Supervisor on Connect the Mind platform. Supervisors can manage accounts, have access to Connect the Mind’s professional dashboard, see statistics, optimize patient therapies, and edit music playlists. Upon your acceptance or denial of a Supervisor Account. You will be provided a written statement of your acceptance or denial of a Supervisor Account via email.

All Account Holders

By registering for a Connect the Mind account, you warrant that you are 18 years of age or older and are legally capable of entering into binding contracts and your use of Connect the Mind does not violate any applicable law or regulation.

Minor’s Use of Connect the Mind

You must be 18 years of age or older to use Connect the Mind’s Products and Services. By signing up as a registered user of Connect the Mind, you acknowledge and agree that you are at least 18 years of age, or the age of majority in your providence, territory, or country. If you are not at least 18, you must utilize Connect the Mind Products and Services under the guidance and supervision of a parent or legal guardian.

SUBSCRIPTIONS

Basic Service

Chosen Connect the Mind meditation sessions are provided with a basic account at no charge. Connect the Mind chooses which session to provide for free and these playlists are subject to change without notice.

Subscription Options

Connect the Mind paid subscriptions offer full, unlimited access to all Connect the Mind Product and Content, including, but not limited to, the full Connect the Mind meditations library, all medical references used to create Connect the Mind’s meditation sessions, and all news regarding Connect the Mind. You will only have access to all Connect the Mind’s Content as a paid subscriber and your subscription is active. You may access our full meditation library and content by purchasing a subscription from the website and within Connect the Mind’s App where allowed. Please note, all sales of Connect the Mind Paid Subscription via the Apple App Store are final and no refund will be provided. Your purchase will be subject to Apple’s App Store refund policy and they may not provide for refunds.

You may access Connect the Mind complete library via our monthly subscription option (Monthly, $29.99) or our yearly subscription (Yearly $249.00).

Connect the Mind offers a monthly subscription that is to be paid in monthly installments. A month constitutes 30 calendar days, and you will be billed in advance for your subscription. When signing up for a monthly subscription, you will be required to provide us with your credit card information or other form of payment (“Payment Method”). By signing up for a monthly subscription plan, you authorize Connect the Mind to charge your Payment Method on a recurring basis until you cancel your subscription. Cancellation of your subscription must be done prior to the next billing date in order to avoid charges of the next month’s subscription. There are no refunds for partial months. You are responsible for all fees, charges, and taxes incurred. You must notify Connect the Mind of any changes to your Payment Method should you wish to make them. If you purchased Connect the Mind’s iPhone App and wish to cancel your subscription, please do so directly through Apple or via your iPhone. Please refer to Apple for details on cancelling subscriptions purchased on Apple devices. Should you have questions regarding cancelling your subscription through Connect the Mind directly and are able to do so, please email us at help@connectthemind.com

Connect the Mind also offers a yearly subscription plan that is to be paid upfront. At times, we offer a discount for the first yearly subscription. This discount applies to the first year only and is available to first-time users of Connect the Mind only. Yearly subscriptions are also charged and paid for upfront, and your Payment Method will be charged on a yearly basis from the date you first subscribe. By subscribing to a yearly subscription, you authorize Connect the Mind to charge your Payment Method for both the initial subscription cost and the annual renewal subscription fee. You are responsible for all fees, charges, and taxes incurred. You must notify Connect the Mind of any changes to your Payment Method should you wish to make them. You must cancel your subscription before the renewal of the next year’s subscription to avoid billing of the renewal subscription fee. No refunds will be given for partial subscription periods and cancellation is effective at the end of your paid subscription period. If you purchased Connect the Mind’s iPhone App and wish to cancel your subscription, please do so directly through Apple or via your iPhone. Please refer to Apple for details on cancelling subscriptions purchased on Apple devices. Should you have questions regarding cancelling your subscription through Connect the Mind directly and are able to do so, please email us at help@connectthemind.com

We reserve the right to change the terms of your subscription or adjust our subscription plans, including pricing, at any time. Any changes to the subscription pricing will be automatically effective at the beginning of the next billing period after the date the change is made. Connect the Mind makes changes to our platform and we are able to do so at our sole discretion. You will be provided notice of subscription pricing changes in advance, and by accepting these Terms and continuing to use Connect the Mind after said changes are made, you acknowledge acceptance of any change in subscription model and/or subscription pricing. If you do not agree with the changes made, you may cancel your subscription before the change goes into effect. If you have any questions regarding changes to subscription models or subscription pricing, please contact us at help@connectthemind.com

Access via Code

If you’ve received an access code to obtain access to a Paid Subscription and you create an account using this Code, you are bound to the full Terms and Conditions stated herein and you must comply with said Terms. Once your Code has been redeemed and/or expires and you wish to continue use of Connect the Mind, you may purchase full access to Connect the Mind’s Content via the Paid Subscription plan noted above.

Promotional codes are not valid with any other offer. Introductory offers are for new users of Connect the Mind. Previously registered users are not considered new users and introductory offers will only apply to new users. Promotional codes cannot be used for companies or enterprise clients.

Suspension of Accounts

Connect the Mind reserves the right to suspend, remove, and/or terminate your account and use of our Products and Services without prior notice or consent as a result of your fraud or breach of any of the obligations noted in these Terms. Breach of these terms, includes but is not limited to, unauthorized copying, displaying, reproducing, distributing, modifying, performing, transferring, creating derivative works from selling, downloading, or otherwise exploiting Connect the Mind’s Content.

COMPLIANCE WITH DIGITAL MILLENNIUM COPYRIGHT ACT (“DMCA”)

Connect the Mind complies with all copyright laws, including the Digital Millennium Copyright Act (“DMCA”), and we require our users to comply with all copyright and related laws as well. Therefore, users must protect all works that have not fallen into the public domain by not downloading, copying, distributing, or otherwise utilizing in any way Products and Content from Connect the Mind. You may not store or share any of Connect the Mind Content or Products in any way that would infringe upon copyright laws or intellectual property rights.

Should you feel any Content on Connect the Mind is in violation of your intellectual property rights or copyright law, there are aspects of the DMCA that state how to report alleged use of copyrighted materials. Please refer to DMCA for direction. You may not download, distribute, alter, modify, or reproduce in any way, shape, or form copyrighted materials without the express written consent of the owner of said material. Connect the Mind reserves the right to terminate your account if it’s to be found that copyrighted material has been utilized in any way that violates copyright laws.

Should you feel Connect the Mind has violated any copyright laws, please contact us at help@connectthemind.com

UNAUTHORIZED USE OF CONNECT THE MIND IS PROHIBITED

Connect the Mind ® and all Connect the Mind logos, graphics, products, content, and all other intellectual property are trademarks of Connect the Mind and are owned by Connect the Mind or our affiliates. All algorithms, coding, intellectual property, logos, copy, and images displayed on Connect the Mind’s Content are the property of Connect the Mind and their respective owners. You are not permitted to use Connect the Mind’s Content without the express written permission of Connect the Mind, and you are prohibited from using, copying, or altering any such material. Use of Connect the Mind’s logos, graphics, Content, and products is for private use only and may not be used in commercial or public settings unless otherwise authorized by Connect the Mind.

By signing these Terms, you understand and agree that all Connect the Mind’s Content and Products are the sole property of Connect the Mind and our affiliates or third-party licensors, and any unauthorized use of our Content or Product is strictly prohibited. You may not download, copy, reproduce, record, duplicate, sell, download, modify, distribute, transfer, sell, transmit, broadcast, archive, or otherwise exploit any of Connect the Mind Content or Products unless expressly permitted by Connect the Mind in writing. Unauthorized use of Connect the Mind Content in any way, shape, or form is a violation of these Terms and of copyright laws and you may be subject to liability.

You hereby acknowledge that Connect the Mind contains third-party Content and said content is the property of third-party licensors. Should you violate any Terms stated herein, our third-party licensors have every right to directly enforce any violation of the Digital Millennium Copyright Act against you to the fullest extent.

PRIVACY POLICY

Connect the Mind Privacy Policy can be viewed here. Should you have any questions regarding our Privacy Policy, please feel free to contact us at help@connectthemind.com

THIRD-PARTY SERVICES

Connect the Mind links content from third party services and utilizes third party services, including websites not affiliated with our platform. These third party services may have their own Terms and Conditions, privacy policies, and rules of engagement, which their company, business, or website may be governed by. By agreeing to Connect the Mind’s Terms, you acknowledge your understanding and agree that Connect the Mind does not endorse these third party websites or services and is not responsible or liable for the actions, conduct, content, features, or behavior of any third party application or device.

PRODUCT AVAILABILITY

We do our very best to bring you the best possible product and services at all times, but we cannot guarantee access to Connect the Mind will always be 100% fault free. We also cannot guarantee that our products will meet your full expectations. Should you notice any fault while using Connect the Mind, please reach out to us at help@connectthemind.com As we strive to continue to bring you the best service, our Platform may undergo updates, and we are not liable to you if our services are unavailable from time-to-time. Should our Products become unavailable to you, this does not change, alter, or revise the Terms specified under “Subscriptions” noted above and refunds will only be issued under the terms noted herein.

USER-GENERATED CONTENT

Connect the Mind’s users may upload content, such as profile pictures, to our Platform. Any content generated and uploaded by users is not overseen by Connect the Mind and is posted at the sole discretion of the user. By agreeing to these Terms, you acknowledge that you have the right to post such content and the content you post does not violate applicable law or intellectual property rights of others. Connect the Mind allowing users to post content is not an endorsement of such content or endorsement of opinions within content. All content posted by users does not imply any affiliation with said user unless otherwise stated.

You are solely responsible for the content you upload. Should you feel at any time a user’s content is inappropriate or against the law, please contact Connect the Mind at help@connectthemind.com Though you may contact us with complaints regarding user content, Connect the Mind is not obligated to remove such content. Any removal of user-generated content is at the sole discretion of Connect the Mind. By agreeing to these Terms, you accept that Connect the Mind has the right to remove and/or keep any user content at our discretion.

Should any legal claim be brought against Connect the Mind for user-generated content you post, you hereby acknowledge that Connect the Mind is not responsible whatsoever for the content you post. You will be held solely responsible legally and monetarily for the content you post and hold Connect the Mind harmless from and against all loss of expenses, damages, or losses of any kind, including all attorney fees and costs associated with such claims.

GOVERNING LAW/JURISDICTION

These Terms are subject to the laws of the State of California, United States of America, without regard to choice or conflicts of law principles.

Further, you and Connect the Mind agree to the jurisdiction of the Southern District of California to resolve any dispute, claim, or controversy that relates to or arises in connection with these Terms and is not subject to mandatory arbitration.

ARBITRATION NOTICE AND CLASS ACTION WAIVER

THESE TERMS AND CONDITIONS CONTAIN AN ARBITRATION CLAUSE, WHICH WE REQUEST YOU READ CAREFULLY. BY SIGNING THESE TERMS, YOU AND CONNECT THE MIND AGREE THAT ALL DISPUTES, OUTSIDE OF CERTAIN TYPES OF DISPUTES NOTED IN THE ARBITRATION CLAUSE, WILL BE RESOLVED THROUGH MANDATORY BINDING ARBITRATION, AND ALL RIGHTS TO PARTICIPATE IN A CLASS-ACTION OR REPRESENTATIVE LAWSUIT ARE HEREBY WAIVED.

A. ARBITRATION

All disputes or claims between you and Connect the Mind relating to the Terms and Conditions, Privacy Policy, and through use of our Product as a user of Connect the Mind are to be resolved through mandatory binding arbitration, which includes limitations on the right to litigate in court or before a jury or to be a member of a class action lawsuit. By signing this agreement, you agree the Arbitrator alone, who will be a single neutral arbitrator, will have the exclusive power to rule over any claims brought before them by both you and Connect the Mind and both you and Connect the Mind will be bound by the decisions of said Arbitrator, including damages and relief (including attorney fees) directly related to you and Connect the Mind alone.

Exceptions to this agreement include disputes in which either party seeks equitable relief for alleged unlawful use of images, logos, patents, trade secrets, or copyrights. Once you agree to the Terms and Conditions, this Arbitration Agreement applies indefinitely and will be applicable upon termination of your account whether that termination be done by you or Connect the Mind.

All Arbitration between either party will be governed by the Federal Arbitration Act and will take place through the American Arbitration Association (“AAA”). By agreeing to these Terms, you agree the Federal Arbitration Act governs the interpretation and enforcement of this dispute resolution arrangement. The AAA Consumer Arbitration Rules (“AAA Rules”) governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879.

If you decide to file an arbitration claim and the claim is for $10,000 or less, you are responsible for paying the filing fee. Connect the Mind will not reimburse you for your filing fee. If your claim is for $10,000 or less, the party initiating arbitration proceedings may choose if the arbitrator alone may make a decision solely based on documentation or if a hearing can be done via telephone. All Arbitration proceedings are to be bound by the AAA Rules. No party will require the other to pay unnecessary travel fees should an in-person Arbitration be necessary. Should an in-person Arbitration proceeding be necessary, and neither party can agree upon location, the assigned arbitrator or arbitration institution will make the final decision as to location. By agreeing to these Terms, you acknowledge that all Arbitration fees and arbitrator compensation will be limited to the fees outlined in the AAA Rules.

Should the Arbitrator deem a claim was brought forth that is frivolous, unfounded, or brought by erroneous purpose, you agree to reimburse Connect the Mind accordingly and pursuant to the AAA Rules.

The Arbitrator, after hearing all claims and disputes, considering each claim and dispute, and determining a conclusion, will issue a written decision explaining his or her findings and conclusions. By agreeing to these Terms, both parties acknowledge acceptance of said Arbitrator’s decisions and will not challenge in any way, shape, or form.

Nothing in this Arbitration Agreement requires either party to waive their rights to bring an individual action in U.S. small claims court.

By agreeing to these Terms, you waive your right to a jury trial, unless permitted by law, and you and Connect the Mind elect to resolve any said disputes by binding Arbitration as noted above.

You acknowledge and agree not to bring forth a class action lawsuit against Connect the Mind, unless permitted under applicable law, and will only bring forth claims as an individual. You may not join others in disputes against Connect the Mind. Your dispute or claim is yours solely and will not be combined with any other disputes, unless stated in applicable law.

If you choose not to agree to this Arbitration Agreement and wish to opt-out, you must notify Connect the Mind in writing within 30 days of signing this agreement, and include your legal name, address, and email address you signed up with for Connect the Mind. Once you notify Connect the Mind you wish to opt out, neither you or Connect the Mind can force the other into Arbitration. Please send your notice in writing via certified mail to: Connect the Mind, Inc.,15332 Antioch St., 477, Pacific Palisades, CA 90272.

B. ENFORCEABILITY

If Arbitration is invalidated in whole or in part, the parties agree that the exclusive jurisdiction and venue described in the Governing Law/Jurisdiction section shall govern any claim in court arising out of or related to these Terms.

LIMITATION OF LIABILITY

Connect the Mind does it’s best to ensure all Products, Content, and services are created without fault. Connect the Mind collaborates with businesses and other platforms at times, and is not responsible for partners, affiliates, or collaborators devices, content, or relayed opinions on their platforms at any time unless otherwise specified. By agreeing to these Terms, you acknowledge to use the Products responsibly and that Connect the Mind is not liable for damages or losses should you use Connect the Mind in a way other than its intended purpose.

THE TERMS HEREIN

These Terms laid out within this document supersede any discussions, correspondence, documentation, or conversations previously had between you and Connect the Mind and hereby constitute the whole agreement between us.

CONNECT THE MIND CONTACT INFORMATION

Should you have any questions, concerns, or comments regarding these Terms, please contact us at help@connectthemind.com.

If you are a resident of California and wish to have a copy of these Terms electronically mailed to you, please contact us at help@connectthemind.com, or send us a letter at the address noted below.

Thank you for choosing Connect the Mind and we hope you enjoy your experience!

Connect the Mind, LLC.

15332 Antioch St., 477, Pacific Palisades, CA 90272

USA

Thank you for choosing to be part of our community at Connect the Mind®, Inc. ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices in regard to your personal information, please contact us at help@connectthemind.com.

When you visit our website www.connectthemind.com (the "Website"), use our mobile application (the "App") and, more generally, use any of our services (the "Services", which include the Website and App), we appreciate that you’re trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and App), as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

WHAT INFORMATION WE COLLECT

Connect the Mind collects some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system, and system configuration information. Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected through our App

Connect the Mind collects information regarding your geo-location, mobile device, push notifications, when you use our App.

If you use our App, we also collect the following information:

Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings. Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's bluetooth, calendar, reminders, and other features. If you wish to change our access or permissions, you may do so in your device's settings. Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

HOW WE USE YOUR INFORMATION

Connect the Mind processed your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.

To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at help@connectthemind.com and be sure to include your name, testimonial location, and contact information.

Request feedback. We may use your information to request feedback and to contact you about your use of our Services.

To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

To enforce our Terms and Conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see "YOUR PRIVACY RIGHTS" below).

Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

Connect the Mind only shares information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies (like web beacons and pixels) to collect, access, or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY

We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WILL YOUR INFORMATION BE SHARED WITH ANYONE?" above), in and other countries.

If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

THIRD-PARTY WEBSITES

Connect the Mind, our affiliates, and our third-party licensors not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Website.

The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW WE KEEP YOUR INFORMATION SAFE

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at help@connectthemind.com.

YOUR PRIVACY RIGHTS

You may review, change, or terminate your account at any time.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have questions or comments about your privacy rights, you may email us at help@connectthemind.com.

ACCOUNT INFORMATION

If you would at any time like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send or by contacting us at help@connectthemind.com. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may contact us using the contact information provided.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS

If you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

WE MAKE UPDATES TO THIS NOTICE

We may update this privacy notice from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

CONTACTING US ABOUT OUR PRIVACY POLICY

If you have questions or comments about this notice, you may email us at help@connectthemind.com or by mail at the following address:

Connect the Mind, LLC.

15332 Antioch St., 477, Pacific Palisades, CA 90272

USA

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by emailing us at help@connectthemind.com. We will respond to your request within 30 days.

Updated October 24, 2024.